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RESNET Rater Training Complaint Resolution Process

RESNET has adopted a complaint resolution process to address complaints of rater training provider’s services. Complaints may be filed against a RESNET Accredited Training Provider for failure to adhere to the to the RESNET accreditation standards. A complaint must document the alleged violation(s) and propose a remedy.

To be considered, the full and complete complaint shall be sent by registered mail to the Executive Director of RESNET and contain the following information:

• The name of the complainant and contact information
• The accredited training provider that is the subject of the complaint
• A complete description of the alleged action(s)
• A recitation of all the facts documenting the complaint including contact information
• Copies of any relevant documents
• Proposed remedy of the violation if applicable

Please send correspondence to:

Steve Baden
Executive Director
RESNET
P.O. Box 4561
Oceanside, CA 92052

To view the rater training provider complaint resolution process click on RESNET Rater Trainer Complaint Resolution Process.